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Investor Grievance Redressal

Seth Capital is committed to providing prompt, fair, and transparent resolution of investor complaints and grievances in accordance with applicable regulatory guidelines and industry best practices.

Grievance Redressal Officer

Designated GRO (Seth Capital)

Name

Rahul Seth

Phone Number

+91 99274 71939

Registered Office Address

UTI MF, Basement, Alig Plaza, Marris Road, Janakpuri, Hem Chand Compound, Aligarh, Uttar Pradesh – 202001

How to Submit a Complaint

Investors may submit complaints or grievances through any of the following officially communicated channels:

Email Support

Write to the registered grievance email address.

Website Form

Submit through our online website contact form.

Telephonic Helpline

Call our dedicated support team directly.

Office Visit

Visit our registered office in person.

Complaint Handling Process

1. Recording & Review

All complaints received are duly recorded and systematically reviewed by the concerned team to evaluate appropriate actions.

2. Resolution Action

We take swift, corrective measures depending on the complexity and nature of the concern, while keeping all details transparent.

3. Response & Feedback

A comprehensive resolution response is formally communicated to the investor within a reasonable and committed timeframe.

Seth Capital strives to ensure that all investor concerns are addressed efficiently, fairly, and transparently, ensuring a satisfying resolution.

Escalation Mechanism

If an investor is not satisfied with the resolution provided, the complaint may be escalated internally to the designated authority within the organization for further review.

Investors may also approach the following regulatory grievance redressal platforms:

SEBI SCORES

SEBI's online central platform for managing investor complaints, grievances, and disputes across Indian capital markets.

Go to SEBI SCORES
SMART ODR

An Online Dispute Resolution platform to simplify dispute resolution in the Indian securities market efficiently.

Go to SMART ODR

Investors may additionally contact the respective product provider, such as the Asset Management Company (AMC), Registrar & Transfer Agent (RTA), insurance company, or other financial intermediary, as per their respective grievance redressal mechanisms.

Record Maintenance

All investor complaints and grievances are maintained in an internal register and periodically reviewed by the management to ensure timely resolution and continuous improvement in service standards.

Important Note

This grievance redressal mechanism is designed to facilitate the fair, transparent, and efficient handling of investor concerns in accordance with applicable regulatory requirements. Seth Capital remains committed to maintaining high standards of investor service and client satisfaction.